Warranty
Warranty Information for Your Home Upgrade
Review product, installation, workmanship, and service warranty information before moving forward with your project.
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Warranty Coverage Depends on Your Written Warranty Documents
Product warranties are provided by the applicable manufacturer. Installation, workmanship, labor, and service warranties, where offered, are provided by the independent licensed installing contractor, not by Nova Structa.
Coverage, exclusions, claim procedures, transferability, and limits are governed solely by the written warranty documents provided for your project.
- 01
Workmanship & Materials Coverage
Workmanship, materials, and installation-related coverage, where offered, is provided by the independent licensed installing contractor and governed by the written warranty documents.
Coverage varies by project, equipment, installer, and written warranty terms.
- 02
Warranty Service Information
Warranty-related service, inspections, and repairs are subject to the written warranty documents and the provider responsible for the applicable coverage.
Any costs, exclusions, service fees, or claim requirements are governed by the written warranty terms.
- 03
Roof Penetration Coverage
Roof penetration coverage, where offered, applies only as stated in the written warranty documents. Coverage may be limited to areas where panels or related equipment are installed.
Review the written warranty documents for coverage limits, exclusions, claim procedures, and responsible provider.
- 04
System Monitoring Access
Monitoring access may be available depending on the equipment selected for your project. Monitoring features, availability, and responsibilities are governed by the equipment provider and project documents.
- 05
Warranty Transfer Information
Warranty transferability, where available, is governed by the written warranty documents. Transfer rules, timing, fees, and eligibility may vary by provider and project.
Understanding Warranty Coverage
Warranty coverage can vary by product, manufacturer, installer, equipment, financing structure, and written warranty terms. Before signing, homeowners should review the written warranty documents to understand:
- Who provides each warranty
- What is covered
- What is excluded
- How long coverage lasts
- Whether service fees or claim requirements apply
- Whether the warranty can be transferred
Review Written Warranty Documents
Warranty coverage is governed by the written warranty documents for your project. Product warranties are provided by the applicable manufacturer. Installation, workmanship, labor, and service warranties, where offered, are provided by the independent licensed installing contractor.
Frequently Asked Questions
- Who provides warranty coverage?
- Product warranties are provided by the applicable manufacturer. Installation, workmanship, labor, roof penetration, and service warranties, where offered, are provided by the independent licensed installing contractor and governed by the written warranty documents.
- How do I submit a warranty request?
- Warranty requests must follow the process stated in the written warranty documents. Nova Structa can help direct you to the appropriate project documents or responsible provider.
- Are warranty service calls free?
- Service fees, covered repairs, inspections, exclusions, and claim requirements depend on the written warranty documents. Review your warranty documents for the terms that apply to your project.
- What happens if I sell my home?
- Warranty transferability depends on the written warranty documents. Transfer rules, fees, eligibility, and timing may vary by provider and project.
- Does the warranty include the inverter or battery?
- Panels, inverters, batteries, and other equipment may have separate manufacturer warranties. Final warranty terms are identified in the written proposal, equipment documentation, and warranty documents.
- What if my system produces less than expected?
- System performance depends on equipment, design, weather, shading, utility rules, usage, maintenance, and other project-specific factors. Monitoring features and warranty coverage are governed by the equipment and written warranty documents.
Review Your Home Upgrade Options
Get a free assessment for your home. Nova Structa can help you review project options, available financing structures, and written warranty information.
Warranty terms are provided in the written project documents.
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